FAQ

About Us

ARE YOU A TRUSTED BUSINESS?

Yes, we are a licensed mail-order business that sells and distributes medical products all over the world. We’ve been in operation for over 7 years, providing authentic, high-quality anabolic steroids and bodybuilding-related products over the Internet without the need for prescriptions.

Our Products

DO YOU HAVE HIGH-QUALITY PRODUCTS IN STOCK?

Our products are 100% original and come directly from world-renowned pharmaceutical companies, which you can easily verify after taking the first injection or tablet, as well as by a unique code provided by the manufacturer printed on most of the top products’ packaging, which can be then be verified on the pharmaceutical manufacturer’s website.

Alpha Pharma, Dragon Pharma, Magnum Pharmaceuticals, Maxtreme Pharma, Eminence Labs, and many other brands are represented by us.

IS IT LEGAL TO PURCHASE YOUR PRODUCTS?

Because laws differ from country to country, we recommend that you explore your own country’s policies and prohibitions on specific substances.

Placing Orders

IS A PRESCRIPTION REQUIRED TO PLACE AN ORDER?

No, you do not need a prescription to order from our online store.

HOW LONG DOES IT TAKE TO PLACE AN ORDER?

An order confirmation email with a list of the purchased products will be sent to your email address as soon as your order is placed.

After receiving payment, we will process and dispatch your order within 2-5 business days. Delivery times are governed by several factors, including shipping mode, postal service performance, customs clearance, and international transit, among others. As a result, we can only provide you with an estimate based on our current order data.

Shipments to the United States normally take 5 to 12 working days after you receive a tracking code.

WHAT IS THE MAXIMUM AMOUNT OF ITEMS THAT I CAN ORDER AT ONCE?

There are no limits on how much you can order at one time with us. However, you should check with the necessary authorities or informed groups to see how much you can order and import, as there may be limits on how much you can order for specific products in your own country.

We recommend that first-time clients purchase a trial item, and if you are satisfied with our services, we will be happy to continue to serve you.

Delivery

WHAT IF MY BILLING ADDRESS IS NOT THE SAME AS MY SHIPPING ADDRESS?

This is not a problem as long as the name on the credit card is the same as on the package. However, please be informed that if our online payment gateway provider advises us to double-check this order, we may request additional verification.

If your billing and delivery countries are not the same, we will suggest an alternate payment method.

WHAT ARE YOUR DELIVERY METHODS?

Following successful payment, your product is processed for delivery, and a tracking code is sent within 2-5 business days.

We ship using the United States Postal Service (USPS) using trackable shipping that requires a signature upon delivery. 

All packages can be tracked using these websites:

HOW DO YOU GET BULK/LARGE QUANTITY ORDERS DELIVERED?

Your order will be divided into multiple shipments if it is too large to fit in the same standard shipping envelope or package. Regardless of the size of your order, we vow to treat it with the same care and packing that we do with smaller orders. Furthermore, regardless of the size of your order, we will only charge you for a single shipment.

DELIVERY TIME: HOW LONG DOES IT TAKE?

Depending on the destination, delivery times range from 5 to 17 working days.

IS THERE A RISK THAT MY DELIVERY WILL BE DELAYED?

We only provide an approximate arrival date because the shipping time is determined by a range of circumstances such as postal service efficiency, customs clearance, international transit, and so on (based on our statistics and experience from previous orders).

Airmail packages typically arrive in 10 to 15 business days. This variance is due to inconsistencies among different postal representatives, not to any of our services.

The main cause of the delay is that it is being processed for customs clearance in the country from which the products are being shipped, as well as having to pass through customs clearance in the destination country. This is the most common reason why your shipment’s tracking service webpage may suggest that it hasn’t moved in the last 5 days.

Every international shipment usually goes through the local and national postal services in the country of origin, followed by exportation and shipment transfer through ports of exit, transit to the destination country via the international postal service, and finally importation into your country (customs clearance), and finally via the local and national postal services in your/the destination country. Each successive step has an impact on the delivery time. Even if the majority of these processes are completed on time, inefficiency or temporary inactivity at any of these stages can cause the delivery time to surpass the planned and given final delivery time estimates.

ARE DELIVERIES TO P.O. BOXES POSSIBLE?

If required, yes, we do send to Post Office Boxes.

WHERE DO PRODUCTS COME FROM WHEN THEY ARE SHIPPED?

They are shipped from warehouses in India, Singapore, Thailand, and Europe. The name of our company is not printed on any of the packages, and shipments are sent from several locations to ensure utmost discretion to have the best odds of successful delivery.

WHAT ARE THE COUNTRIES TO WHICH YOU SHIP?

We can ship all over the world!

Payment

WHICH PAYMENT METHODS DO YOU ACCEPT?

We are one of the few online steroid stores that accept major credit cards and debit cards as payment.

However, we recommend that first-time customers (paying with a credit card) limit their orders to no more than $750. Clients who wish to place orders worth more than $750 should ideally pay by bank transfer, money transfer, or Bitcoin.

Using Bitcoin as a payment method eliminates the need for verification and ensures that you can make purchases anonymously. Clients who use this method receive a 10% discount on large orders. For more information, please contact our customer service team.

Future repeat customers will receive a discount on each new order, and they will be able to pay with a credit card regardless of the order size.

HOW DO YOU PROCESS PAYMENTS?

After you’ve made a credit card payment, we may ask you to verify your order, which is why we must have your current phone number. Your credit card payment will be refused if your order fails to pass our verification process or we are unable to contact you, and we will propose that you pay another way.

Your card will be debited only after your payment has been validated and passes our anti-fraud procedures. Payments that have been approved are typically processed and cleared within 1-2 business days, after which your order is ready to ship.

WHY HASN’T MY CREDIT CARD BEEN CHARGED AFTER I ORDERED?

After you complete a transaction, your card will not be immediately debited. The verification process can take anything between two hours and two days. If your card hasn’t been charged within two business days of placing your order, please contact us and we’ll look into it right away.

Contact Us

WHAT IS THE BEST WAY FOR ME TO CONTACT YOU?

Because our services are mostly delivered online, we encourage you to contact our sales department through the Contact Us page of our website.

We normally respond to email requests within 24 hours, but it may take us up to two business days to respond. Customer inquiries made on Fridays are sometimes only answered on Mondays due to the time difference between our support team’s working hours and your region’s time zone.